A couple of months a ago, SMEG, a leading manufacturer of design kitchen appliances, contacted Made in Heaven because they needed urgent help with a challenge in customer service.
Made in Heaven took on the task of finding an interim manager/consultant asap. After a briefing a longlist of 11 candidates was compiled from our database. 4 of them were shortlisted, presented to and discussed with SMEG in a matter of days. Two of them were interviewed.
In short, in only 7 working days we went from the first contact to contracting the right candidate, Ingrid Sluis, for this assignment.